We have a 14-day return policy, which means you have 14 days after receiving your item to request an exchange or return your item.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please note that purchases with a free customization (Name or Initials), and all other forms of customized purchases cannot be returned.
To start a return, you can contact us at Service@GAlifestyleWear.com or fill in the return form on our website. If your return is accepted, we’ll send you further instructions on how and where to send your package. Please note that shipping costs for returns are at your own cost. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Service@GAlifestylwear.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned due to hygienic purposes, such as; underwear, socks, hat, jewelry and certain other accessories. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
